Consumers Association of Malawi (CAMA) says Malawi is still lagging behind in terms of protection and promotion of consumer rights due to absence of rights seeking behaviour among most Malawians.
The association’s, Executive Director John Kapito made the remarks on Thursday as Malawi joined the global community in commemorating – World Consumer Rights Day which falls on March 15 every year.
“Consumers in the country are facing untold challenges, citing exorbitant taxes, higher tariffs and unjustified bills among others due to the growing spirit of silence,” he said.
Kapito said that consumers need to demand their rights whenever they are being abused and there is a need for them to stand and fight for their rights.
He said a digital market needs to be created in Malawi so that people are able to use digital instruments.
This year’s consumer’s rights day was being commemorated under the theme; “Making digital market places fair”.