The Competition and Fair-Trading Commission (CFTC) has cautioned a conduct by some traders who are receiving prepayment for goods when they are well aware that they do not have the goods in stock.
According to statement issued by the Commission’s Executive Director Lloyds Vincent Nkhoma, the warning follows receiving complaints from consumers regarding the conduct especially building materials.
Said Nkhoma: “CFTC has noted with concern the increasing number of reports and complaints regarding the conduct by some traders who are receiving prepayment for goods, especially building materials such as iron sheets.
“When they are well aware that they do not have the goods in stock or capacity to supply within the shortest time possible. Consumers are, consequently, made to wait for months without the goods being delivered thus affecting their construction schedules.”
Whilst disclosing that CFTC is investigating the matter, Nkhoma has told YONECO FM that the malpractice is unconscionable and a violation of fair-trading laws.
“While we are investigating these cases and have resolved others, the CFTC would like to warn traders of building materials and other products that such malpractice is unconscionable.
“And, therefore, a violation of section 43 (1) (g) of the Competition and Fair-Trading Act (CFTA). CFTC will not hesitate to take to task anyone found engaging in this malpractice,” said Nkhoma.
The Commission has since encouraged people in the country to be very proactive in reporting any possible violations including the above-mentioned malpractices.